1. What we collect
- Contact and account information you give us: name, business email, billing details, account credentials
- Usage information: how you use the Services, operational user counts, browser and device details, IP addresses.
- Content you create or upload in the Services: project files, code, spatial or geospatial data. We only access this to run and support the Services, never to train models or for any other purpose without your consent
2. How we use it
- To provide, maintain, and improve the Services
- To manage billing and license eligibility
- To provide customer support and respond to you
- To meet our legal obligations and protect our rights
We do not sell your personal information, and we don't use it for third-party marketing.
4. How long we keep it
We keep information only as long as needed for the purposes above.
5. How we protect it
We use industry-standard safeguards, including encryption in transit and at rest, access controls, and reputable cloud infrastructure providers. No system is perfectly secure, but we work hard to protect your information.
6. Your rights
Depending on where you live, you may have the right to access, correct, or delete your personal information, withdraw consent, or object to certain uses. To exercise any of these rights, contact us at contact@fslabs.ca.
- Canada: you can also complain to the Office of the Privacy Commissioner of Canada (priv.gc.ca). Quebec residents have additional rights and can contact the Commission d'accès à l'information du Québec.
- EU/EEA: you can contact our Data Protection Officer at contact@fslabs.ca, or lodge a complaint with your local supervisory authority.
- California: you can request details of what we've collected, ask us to delete it, or opt out of any sale (we don't sell personal information).
7. International users
We're based in Canada, so your information may be processed here, in the United States, or wherever our service providers operate. We take reasonable steps to protect it wherever it's processed.
8. Children
Our Services aren't directed at children, and we don't knowingly collect information from anyone under 13.
9. Changes to this policy
We may update this policy from time to time. We'll post the current version on our website with the "Last Updated" date above.
10. Contact us
Foresight Spatial Labs Corporation, 430 Hinton Avenue South, Ottawa, Ontario K1Y 1B3, Canada, contact@fslabs.ca